Thank You Acco New Zealand for some old fashioned customer service.
My Marbig laminator, a week or so ago, started smoking and crinkling up my laminating. Luckily I was cardmaking and not laminating a certificate or anything important. I sent Acco NZ an email and within a few days I had a fax from a repair service asking me to drop it off for repair. It turned out to be unrepairable. I have since had an EMail offering me an ex demo model which is waiting for me at the repair service's depot where they are going to spend some time showing me how to use it.
I have a tendency to just replace things and not mention it to anyone so I'm very glad that I did this time.
Monday, January 08, 2007
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1 comment:
Pat on the Back to you 'Acco NZ'
That's brilliant Keryn, you didn't have to drain the Stash Budget to buy a new Laminator..LOL!
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